Resolute Training Terms of Service Effective Date: [10/14/2024] Welcome to Resolute Training. By accessing or using our website, app, and services, you agree to these Terms of Service (“Terms”). Please read them carefully, as they govern your use of Resolute Training and outline your rights and responsibilities.
1. Memberships and Session Packages
Resolute Training offers two primary service models:
Subscription-Based Services:
Billed monthly or annually, providing continuous access to personalized training programs, app features, and support.
Subscriptions auto-renew unless canceled.
Session Packages:
Prepaid packages for a fixed number of training sessions.
Sessions can be scheduled at your convenience and shared among authorized users (e.g., family members).
Pricing:
All pricing is clearly outlined at the time of purchase and subject to applicable taxes.
Discounts or promotional offers cannot be retroactively applied to prior purchases.
2. Payment and Refund Policy
Payments are processed automatically via your selected payment method.
Subscription Refunds: Refunds are not provided after the billing period begins. If canceled, subscriptions remain active until the end of the current billing period.
Session Refunds: Unused sessions are refundable within 14 days of purchase, provided no sessions have been utilized. Otherwise, unused sessions may be credited toward future services.
Failed Payments: If a payment fails, access to services may be suspended until payment is resolved.
3. Rescheduling and Cancellations
Subscription Services:
You may cancel your subscription anytime through the app or by contacting customer support. Cancellation takes effect at the end of the billing cycle.
Session Packages:
Sessions must be scheduled in advance.
Rescheduling is permitted up to 24 hours before the session without penalty. Late cancellations or no-shows will result in forfeiture of the session.
Clients with retainer packages may reschedule up to three sessions per week without penalty.
4. Services Provided
Resolute Training delivers a range of fitness and nutrition services, including:
Custom Training Plans: Tailored to your individual goals and needs.
Nutritional Guidance: Personalized meal plans and AI-powered tools for meal prep and tracking.
Progress Tracking: Tools for monitoring performance metrics and visualizing progress over time.
On-Demand Training: Access to curated fitness programs that fit your schedule.
Community Hub: A space for engagement, support, and motivation from like-minded individuals.
5. Use of the Resolute Training App
Access to the app is included with all active subscriptions and session packages.
The app provides tools for tracking progress, managing nutrition, and direct communication with your coach.
Users are responsible for maintaining the confidentiality of their login credentials. Resolute Training is not responsible for unauthorized access due to user negligence.
6. Data Collection and Privacy
Resolute Training collects data to enhance your experience, including:
Progress metrics, activity logs, and communications.
Personal health and fitness information necessary for customized plans.
All data is securely stored and used in compliance with our [Privacy Policy].
7. Termination of Services
Resolute Training reserves the right to terminate services if:
Payments are not completed.
These Terms of Service are violated.
Misuse or abuse of services is detected.
In the event of termination, refunds will be handled as outlined in our Payment and Refund Policy.
8. Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Venue: Arbitration or legal proceedings shall be conducted in Dallas, Texas, unless mutually agreed otherwise.
Arbitration: Disputes shall be resolved through binding arbitration conducted under the rules of the American Arbitration Association (AAA). International clients agree to the same arbitration process.
9. Intellectual Property
All content provided through Resolute Training, including training programs, videos, and guides, is the intellectual property of Resolute Training.
You are granted a limited, non-exclusive license to access and use this content for personal, non-commercial purposes only.
Unauthorized distribution, reproduction, or use of this content is strictly prohibited.
10. Limitation of Liability
Resolute Training provides services on an "as-is" basis and makes no guarantees regarding specific outcomes.
Users assume all risks associated with participation in training programs.
Resolute Training is not liable for injuries, health issues, or other damages resulting from participation in our programs.
11. Community Standards
Resolute Training fosters a respectful and inclusive environment. Users must adhere to the following:
No harassment, hate speech, or discriminatory remarks.
No sharing of misleading, harmful, or inappropriate content.
No solicitation or promotion of non-Resolute services.
Resolute Training reserves the right to remove content or terminate accounts that violate these standards.
12. Modifications to the Service
Resolute Training may modify or discontinue any aspect of the service at any time, with or without notice.
Updates to these Terms will be communicated through the app or website.
Acceptance of Terms
By using Resolute Training, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, you may not use our services.
Contact Us
For questions or concerns, please contact us at [support@resolutetraining.com].